FAQs | Waya Money

FAQs.

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Frequently Asked Questions of Waya Users.

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Is Waya just a mobile app?

Which countries is Waya available in?

Is the Waya app available on iOS app store?

Does Waya have a Virtual Account feature?

What do I need to sign up as a Waya user?

What kind of financial transactions can I do with Waya?

Can I pay money from Nigeria to other countries?

Can I pay money to Nigeria from Ghana using Waya?

What is Waya’s exchange rate for money payments between Nigeria and Kenya?

What happens when I transfer money or make a cross-border payment and the money is deducted but the recipient does not get it?

I sent money via Waya and the recipient has not received it yet

I am sending money but transaction shows queued after 2 minutes or more and the money has been deducted

I cannot sign in to my Waya app

Can I pay money from my M-Pesa in Kenya to a mobile money wallet?

Are local money transfers and cross-border payments on Waya instant?

Are there payments or transfer limits for Waya?

I cannot sign up with my email

I have an issue using Waya and cannot find help in the FAQs, what do I do?

Waya Ltd.

Waya money is a multi-currency wallet application that allows a user to send money and/or make payments across Africa via a Mobile app, Web app & an API.

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Waya money is a multi-currency wallet application that allows a user to send money and/or make payments across Africa via a Mobile app, Web app & an API.